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H3 Tech Conference, Latin America’s premier innovation conference where tech-hackers, the startup scene and the creative economy meet.

November 20 & 21, 2015
San Juan, Puerto Rico

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Saturday, November 21 • 2:09pm - 2:39pm
How to Interview Your Customers -Live Demo!

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You know you have to solve your customer's problems, but how do you ask customers what their problems are? What if you're solving a problem they don't know they have? What if they won't tell you their problems? In this session we will answer all these questions, plus I will conduct a real customer interview live, so you can see and hear how the pro’s do it. Bonus: you will also develop your own customer interview script, so you can confidently interview your customers tomorrow!

avatar for Justin Wilcox

Justin Wilcox

Founder of Customer Development Labs
Justin Wilcox is a successful Hacker and Hustler. He is an engineer by training who just dove in to lean startup to find his own success. Now he teaches other entrepreneurs how to apply this method using the FOCUS Framework. Justin speaks at the Lean Startup Conference and works with Fortune 500 companies such as Google, Microsoft and Intel. He is a global mentor for Startup Weekend, Startup NEXT and Founder Institute... Read More →

Saturday November 21, 2015 2:09pm - 2:39pm AST
San Gerónimo Caribe Hilton Hotel. San Juan, Puerto Rico.

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